商务英语口语情景对话大全 (1)

("英语面试自我介绍A类:B：MayIcomein?我可以进来吗？A：Yes，please.请进。B：Howareyoudoing，Sir？Mynameisxxxx.Iamcomingtoyourcompanyforaninterviewasrequested.你好，先生。我叫xxx，我是应邀来贵公司面试的。A：Fine，thankyouforcoming。Pleasetakeaseat.Iamxxxx,theassistantmanager。好的，谢谢你过来。请坐，我叫xxxx，是经理助理。B:Nicetoseeyou，Mr.Wu.非常高兴见到你，吴先生.A:Nicetomeetyou，too。Tellmeaboutyourselfandyourpastexperience。我也很高兴见到你.说说你自己和你过去的经历吧。B:Ihaveworkedasasecretaryforsixyears。Igetalongwellwithpeers，clients，administratorsandbosses。Ithriveonchallengeandworkwellinhigh—stressenvironments。我已经做执行秘书6年了.开始是为一家贸易公司工作。现在是一家信托公司.我和同事、客户、行政管理员以及老板相处得非常好。我能应付挑战，而且在高压力环境中也能工作很出色。A:Sowhydidyouchooseourcompany？B：AsfarasIknow，yourcompanyisoneofseveralleadinginternationalconsultantcorporationswhichcametoChinaafterChinaenteredWTO.IthinkworkingherewouldgivemethebestchancetousewhatI’velearned.A:Sometimesweareverybusyandneedtoworkovertime。Howdoyoufeelaboutthat？有时候我们工作很忙。需要加班。你觉得如何?B：That’sallright.ButcouldyoutellmehowoftenandhowmanyhoursIshouldworkovertime？没关系。你能告诉我加班的频率和时间长度吗?A:Itjustdepends。Ifwehaveimportantvisitingdelegations，youhavetostaywithus。It’snotunusual。这得看情况。如果我们有重要的访问代表团。你必须留在我们身边。这种情况很正常。A：Whatareyoursalaryexpectations?你期望多少薪水？B:Ireallyneedmoreinformationaboutthejobbeforewestarttodiscusssalary。Maybeyoucouldtellmewhatisbudgetedfortheposition.在讨论薪水前。我需要更多了解这份工作.或者你可以告诉我这个职位的预算报酬是多少。A：3000，withraisesafterthehalfyearaccordingtoyourcompetence.起薪是每月3000元。半年后会根据你的表现增加薪水。B：Well,Ithinkit'sacceptableandIreallylikethejob。我觉得可以接受。我真的喜欢这份工作。我什么时候能得知结果呢？A：Doyouhaveanyotherquestions？我们会在7月初通知你我们的最终决定。你还有别的问题吗?B：No.Thankyouforthetime。没有了。谢谢你的宝贵时间。A:Well,that'sallfortheinterview。Thankyouforyourinterestinthisjob。好了，面试到此结束,非常感谢你来面试这份工作。B:Youarewelcome.Thankyoufortakingtimeoutofyourbusyscheduletointerviewme.不用谢.也非常感谢你在百忙中抽出时间来面试我。A：Goodbye。再见。B:Goodbye。再见。B类A：Goodmorning,I'mXXX。Pleasetakeaseat。B：Goodmorning,I'mXXX.Nicetomeetyou。A：Nicetomeetyou。Tostartwith,canyoutellmewhyyouareinterestedinworkingforourcompany？B：First,asfarasIknow，yourcompanyhasanimpressivegrowthrecord。Second，Ithinkmymajorandmypastexperiencequalifymeforthejob。A：Isee。Whichuniversitydidyougraduatefrom？Andwhatisyourmajor？B：IgraduatedfromPekingUniversityandmymajorismarketing.A：Whichcompanydoyouworkfornow？B:BTC。A:Andwhatisyourchiefresponsibilitythere？B：I’minchargeofmarketingactivitiesinEastAsia，forexample，organizingtradingconferencesandarrangingexhibitions.1、寒暄工作B：What'syourjobnow,XXX?DoyoustillworkforthatwhollyfundedAmericancompany?A:No，Ileftitthreeyearsago。Ihavemyownbusinessnow。B：That’sgreat!Howdoyoufeelasaself-employedentrepreneur?A:Ifeelgood。IcanmakealotmoremoneythanbeforeandIhavealotofindependenceindoingthings。But，sometimesIgettired。Asyouknow，it’snotveryeasytorunabusinessonyourown。Whataboutyou,XXX?Whatareyoudoingnow?B:I'veworkedforseveralcompanies.Aftergraduation，Iwenttoaprivatecompany.Thenayearlater,IchangedtoaSino—Japanesejoint-ventureenterpriseandworkedasasalesassistant.Twoyearslater，Imovedontoacomputercompanyandworkedinexportsales。Andnow，I’manadvertisingexecutive.A:Oh，youarearealjob—hopper。Whyhaveyouchangedjobssooften？B:I’malwaysinterestedinnewchallenges.Iknowchangingjobsfrequentlycanbeawasteofacompany’shumanresources，butI’mgainingalotofexperience！2、商务电话A类（订单者）A：Hello,InternationalSales。B:Hello，thisisxxxxhere，callingfromEngland。A:Yes,Miss.xxx，whodoyouwanttospeakto?B：I’dliketospeaktoMr.Wu。A:Fine。Holdtheline，please。I'mconnectingyounow.（connected）A：Hello。Mr。Wu’soffice.Who’scallingplease？B：ThisisxxxxcallingfromEngland。CanIhaveawordwithMr。Wu？A：I’mafraidMr.Wuisn’tavailable。He’sgonetoHongKongonbusinessforafewdays。B：Whendoyouexpecthimback？A：He’llbebackonFridayafternoon.Isiturgent？B:Yes。A：CanItakeamessageforhim?B：Yes，please。Willyoutellhimthatwe’vejustreceivedyoursampleofthenewassemblycoffeetableandarequitehappywithit？A：Sure。It’sverykindofyoutosayso。Canweexpectanorderfromyou?B：That’swhyI’mmakingthecall.PleasetellMr.Wuwe'requitehappywiththequalityanddesignofthetable，butthepriceistoohigh。Weneedsomenegotiationonit。A:OK,Miss。xxxx。Anythingelse？B:Onemorething.PleaseinformMr.WuthatIwon'tbeabletogettoyourcompanythatearlythisSaturdaybecauseoftherailstrike。It’llprobablybeafternoonbeforeIarrive。A：Noproblem，I’llgivehimthemessage.B：Thanks。A：You’rewelcome。Goodbye。B类（开头）A：Goodafternoon,thisisDNM。HowcanIhelpyou?B:Goodafternoon.I'dliketospeaktoMr。Miller，please。A:Mr.Miller？Holdon,please。I’llconnectyou。（connected)A：Mr。Millerspeaking。Who’scallingplease？B：ThisisMs。MandelfromBCM.IsthisHenryMiller？3、商务会议A类（请教如何开会）M:George，couldyouhelpmeplanthismeeting？Idon'thavemuchexperienceplanningmeetingsandyou’vebeenwiththecompanyforalongtime.So…G：Whatkindofmeetingisitgoingtobe?M:We’regoingtohaveameetingwithsomenewclientsandtrytogetthemtobuyournewlineofsportswear。G：Well，thatsoundseasy。Thefirstthingweneedtodoistocreateanagendaforthemeetingandthengivecopiesofittoeveryonewhoisgoingtobeattending。M：Noproblem，Ihavealistofallthepeoplerighthere.Thebosssaysthathewantsthepeoplefromthesalesdepartmenttogiveashortpresentation。G：OK，butweshouldletthemknowassoonaspossible。Askthemhowlongtheywillneedfortheirpresentations。Also,weshouldaskthemiftheyaregoingtoneedanythingspecialforthemeeting，likeaprojector.Isthebossgoingtomakeapresentation，too？M:Yes，hewantstotelltheclientsaboutthehistoryofourcompany。G:OK,let’swritetheagenda。It'sthisFriday,the1stofDecember.Thefirstthingontheagendashouldbetointroduceeveryonetoeachother。Thenthebossgivesthemtheinformationaboutourcompany。M：Ithinkweshouldletthedesignpeopletalkbeforethesalespeople，sothattheycanexplaintheproductsfirst.G:That’sagoodidea.Iftheydon'tandthemeetingisovermorequicklythanexpected，youcouldgivetheclientsatouroftheoffice.Ithinkthatwouldreallyimpresstheboss。M：Hey,thisagendalooksgood。I’llgomakecopiesforeveryone.G：Oh，onelastthing，don’tforgettodressupforthemeeting。M：Iknow。Thanksforallofyourhelp。B类（两人会议)B：Goodafternoon！Iappreciateyoubeinghereforthissimplemeeting。Leonhasaskedyoutojoinustotalkabouttheproblem.You'veallreadthenewsreportandtheletter，solet’sgetonwiththediscussionandtrytosolvetheproblembeforeitgetsworse。Now,Amy，whatdoyouthinkt?4、商务旅行A类（过海关）A:Goodafternoon。MayIseeyourpassport,please?B:Ofcourse。Hereyouare。A：Thankyou。What’sthepurposeofyourvisit?Businessorpleasure？B:Business.A:Isee。Howlongwillyoubestayinginourcountry?B：Aboutaweek。A:Isthisallyourluggage?B:Yes，that’sallmyluggage,onesuitcaseandonebag.A：Doyouhaveanythingtodeclare？B:Iguessnot.ImeanI’mnotquitesureaboutit.Yousee，thisismyfirsttime…A：Isee。Well,wouldyoumindopeningyoursuitcase?B：Oh，notatall。A:Thanks。What'sinsidethebag?B：That’smylaptopcomputer.DoIhavetopaydutyonit？A：No，it'sduty—free.B：Good.Andthanksfortheinformation。A：Allright。Here’syourpassport。B:Isthatallthecustomsformalities？A：Yes。You’rethroughnow.Haveapleasantstay。B:Thanksalot。B类（订机票）A：Goodmorning.TheUnitedAirlines.WhatcanIdoforyou？B：Yes，I’dliketomakeareservationtoBostonnextweek。A：Whendoyouwanttofly？B:Monday，September1。A：WehaveFlight802onMonday。Justamomentplease。Letmecheckwhetherthere’reseatsavailable。I'msorryweareallbookedupforFlight802onthatday。B：Then，anyalternatives？A:Thenextavailableflightleavesat9：00TuesdaymorningSeptember2。ShallIbookyouaseat？B:Err。。。itisadirectflight,isn’tit？A：Yesitis.Youwanttogofirstclassorcoach？B：Ipreferfirstclass。Whatthefare？A：Onewayis＄200。B:Ok，Iwilltakethe9：00flightonTuesday。A：AseatonFlight801toBoston9：00Tuesdaymorning。Isitallright，sir？B：Right.A：MayIhaveyourname&telephonenumber?B:MynameisXXX，youcanreachmeat12345678。A：Iwillnotifyyouifthereiscancellation。B：Thankyouverymuch.A：Mypleasure.C类（订酒店）A：AdvanceReservations．CanIhelpyou？B：Yes,I’dliketobookaroom.A：Sure,wehavedifferenttypeofrooms，whichwouldyouliketochoose?B：I'mnotverycertain，couldyougivemeabriefintroduction，please？A：Ok,ourhotelprovidesstandardsingleroomanddoubleroom，accordingly，wealsohavespecialtreatmentforVIP.B:Thankyou，Iwanttoreserveasingleroomwhichisbetterlocatedbetween4thfloorto7floor.Well，IneedthepersonnelinyourhoteltoopenthewindowandcleantheroombeforeIarrivethere。Isthatok？A:Ok，sir，Ialreadytakensomenotesaboutyourrequirements.Nowletmechecktheroomonmycomputer.Well,onestandardsingleroomin6thfloorandthenumberis0603,needcleanandopenthewindow，anythingelse?B：Thanks,howmuchdoesitcost？A：Thatis580RMBA：Whenwillyouarriveatourhotel,sir？B：Around15to3P.M.A:OK.It'sagreathonorforustoserveforyouandweareallwaitingforyourarrival。B：Thankyouverymuch！Bye!D类（酒店Checkin）A：Goodmorning。WelcometoBeijinghotel.MayIhelpyou？B：Goodmorning.I'dliketocheckin。A：Doyouhaveareservation？B：Yes,Ibookedadoubleroomfortwonights.A：MayIhaveyourname，Sir？B：Sure，it'sMr.Black。A：OK.Holdonplease.Youhaveareservationfor2nights，Mr。Black.Ifyouaresuretostaytonight，Iwillhelpyoutoidentifyandmaketheregistration。B:OK。Please。A:Pleasewaitaminute.Couldyousigntheregister？Theregistrationnumberandyoursignature。B：OK。Hereyouare。A：Thankyou。Hereisyourkey，andyou'llbeRoom714。Anddoyouneedhelpwithyourbags？B：Yes。Myluggageistooheavy.Ineedhelp.Thankyou。A：OK。Iwillgettheportertotakeyourluggage。Thereisanelevatoronyourright.Whenyougetoff,gotoyourleft，andyourroomwillberightthere，room714。Enjoyyourstay。B:Thankyou。E类（酒店Checkout)D：Goodmorning。CanIhelpyou？B：Yes，I’dliketocheckout。D：MayIhaveyounameandyourroomnumber，please?B:Mr。Blackinroom714。D：Holdonplease。Okay，Mr。Black,it’s200dollars。Howwouldyouliketopay?B:OnmyVisacard。Doyouneedthecard?D:No,wehaveyournumberonourcomputer。Letmeprintoutthereceiptforyou。Hereisyourbill.adoubleroomfortownightsat200dollars。Ifeverythingisokay，wouldyousignhereplease？B:Uh…whatisthischargefor?D：letmesee…Iamsorry.Thatismyfault。Thisistheroomserviceyouaskedfor。B：Oh，that'sright。Hereyougo.D:ThankyouforstayingatBeijingHotel.Ihopeyouwillcometoourhotelagain.Wouldyoulikemetocallataxiforyou?B：Yes。I’dappreciateit.D：Youhaveaniceday!B：Thanks,youtoo.F类（酒店投诉)G；MayIspeaktothehotelmanagerplease？M：Hi,thisisBennySmith,themanagerofBeijinghotel.HowcanIhelpyou?G:Hi.MynameisLisaWang.Iwouldliketofileacomplaintofthepoorserviceofyourhotel.ThisismyfirsttimetostayinHotelanditwillbemylastonetoo.M：Iamsorrytohearthat.Couldyoutellmeexactlywhatitisallabout？G:WhenIcheckedinyesterday,thetwogirlsatthefrontdeskwerequiterude.Theywerechattingwitheachother。AndwhenIaskedaboutsomeinformationofthelocalsceneries，theyjustthrewapamphletatthedeskandwentontheirchatting。Thatisveryunprofessional.M:Mrs。Wang，Iapologizeforwhathadhappened.Iwilllookintoitandgiveyouareplyassoonaspossible。G：Thankyouforyourattentioninthismatter.Ireallyappreciatethat。M：GouldyougivemeanumberthatIcanreachyou？G：123—456—789M：Ok。Mrs。Wang,thankyousomuchforcalling.IsincerelyaskyoutocomebacktoourhotelagainandIpromiseyouthatwhathadhappenedtoyouyesterdaywillnotrepeat.Haveagoodday!Bye!G：Bye！5、产品订购Seller：Hello。JasonOfficeproducts。WhatcanIdoforyou？Caller:I'mcallingaboutofficefurnitureandequipment。S：Couldyoutellmewhatyouneed？C：Well，Ithinkweneed2filingcabinetswithlocksthataresuitableforfileswithlargepages。Isthattypeofcabinetavailable？S:Yes，Wehave3kindsofthosecabinetsavailablerightnow，twowiththreedrawersandonwith4drawers.C：Iprefertheonewithfourdrawers。Itwillholdmorefiles,right？S：Yes，butittakesupmoreroom。It’s54-and—a—halfincheshighand16incheswide。C：That'sfine。Hmm，Ineedtoknowhowdeepeachdraweris。S：39inches。C：What’stheunitprice？S:Ithasbeensellingfora20%discountsinceyesterday.It'sonly＄748now.C：It’sstillexpensive。S：Yes，it’snotcheap，butI’msureit’sthebestcabinetyou'llfindintown.It’sallsteelandtheguaranteeperiodis18months.C：Well，thatsoundslikewhatIwant。I’lldropinthisafternoon.Thankyou.S:Mypleasure.",)